Shop Terms & Conditions

1. Definitions

In these terms and conditions: “Purchaser” means the party named in the order for buildings; “Seller” means PR Firewood.

2. Entire Agreement

The only terms which are binding upon the Seller, are those set out in these terms and conditions or agreed to in writing by the Seller and those that are imposed by law that cannot be excluded.

3. Quotation and Order

The Seller reserves the right to accept or reject any orders received. The Seller will confirm acceptance has been affected by confirmation in writing to the Purchaser. Once the order has been accepted, the Seller must supply the building at the agreed price. All details of the building must be supplied in writing by the Seller to the Purchaser. Once production has begun, no variations can be made to the order.

4. Pricing and Price Increases

The only available currency for payment on this site is Australian Dollars. All prices displayed on prfirewood.com are in Australian Dollars (AU$).

5. Payment

At the discretion of the Seller, dispatch shall not commence until all monies due have been paid.

6. Credit Card Payment

A credit card surcharge may apply for all credit card payments.

7. Cancellation

The Purchaser may cancel their order within 2 business days (48 hours) of placing the order with the Seller. Upon cancellation of the order within this period, the purchase price minus the credit card surcharge fee will be reimbursed to the Purchaser’s nominated credit card.

8. Access (where applicable)

Clear and unobstructed access to the site must be provided by the Purchaser. The site must be accessible by truck via sealed roads. This also includes transporting the materials from their front property alignment to the delivery site. If the driver determine that the site is not accessible, the delivery shall be either (a) unloaded as close to the property as possible for the Purchaser to move to site or (b) returned to the depot for the client to collect. The delivery fee shall still apply.

9. Delivery and Storage Fees (where applicable)

The delivery date is an estimate only, and the Seller is not liable for any loss, damage or expense resulting from a delay in delivery whether caused by the Seller or otherwise. The Purchaser agrees that once payment has been received in full, the delivery date cannot be changed. Delivery will be the site address indicated on the order. Standard delivery lead-time is 2-3 working days from the date of scheduling the Purchaser’s order with the courier. Whilst the Seller will use all reasonable efforts to meet the estimated delivery date, the Seller will not be liable for any delays in the manufacture or delivery of the order. Should the Purchaser be unable to collect or accept delivery on time, then a storage fee may be payable prior to collection or delivery (if applicable) for each week or part thereof that the collection or delivery (if applicable) is delayed.

10. Content

Once possession of the order has been obtained, it is the Purchaser’s responsibility to ensure that the products supplied are in a satisfactory condition. The Purchaser must give in written notice to the Seller within (2) days of any particulars of claim that the products are not in accordance with specifications or have not been fully supplied. The Seller or its representatives must be given a reasonable opportunity to inspect materials where any notice is given. If the Purchaser fails to give that notice or provide a reasonable opportunity of inspection, then to the extent permitted by statute the materials are deemed to have been accepted by the Purchaser.

11. Returns

As all products are to the Purchaser’s specific order, returns will not accepted under any circumstances.

12. Risk and Insurance

Materials supplied by the Seller are at the Purchaser’s risk immediately on delivery (if applicable) to the Purchaser or into the Purchaser’s custody (whichever is the sooner).

13. Purchaser Responsibility for Specifications

The Seller will not be liable for any error, omission or inaccuracy in data entered online, provided or approved by the Purchaser and is under no obligation to check or confirm the conformity, accuracy or adequacy of information provided by the Purchaser.

14. Warranty

The Seller provides a warranty in respect to the products used as firewood for heating or outdoor cooking. The Seller makes no warranties as to whether the products supplied are fit for the purpose for which they are being purchased and that the sale of the product is not a sale by description or sample.

15. Exclusion of Liability

In no event will the Seller be liable in contract, tort (including negligence) or otherwise for any loss of prospective profits or production, wasted overheads or expenses, special, indirect or consequential damages, machine work or labor charges, materials or an inability to use them. The Seller’s liability will in any case be limited to the replacement of the products. Replacement will be the sole and exclusive remedy of the Purchaser.

16. Force Majeure

If a party unable to comply with an obligation (other than to pay money) by an event beyond its reasonable control, performance by it of that obligation is suspended during the time and to the extent that compliance is prevented or delayed.

17. Waiver

If a party failures or delays to exercise a power of right it does not operate as a waiver of that power of right. The exercise of a power or right does not preclude either its exercise in the future or the exercise of any other power or right. A waiver is not effective unless it is in writing. Waiver of a power or right is effective only in respect of the specific instance to which it relates and for the specific purpose for which it is given.

18. Notices

A notice given under these terms and conditions (‘Notice’) must be in writing and either hand delivered, sent by prepaid post or sent by facsimile.